Terms of Service
1. Who we are
Portfolio Properties (“us”, “we”, or “our”) operates the https://www.portfoliopropertymanagement.com website (the “Service,” “site,” or “website”).
These terms and conditions outline the rules and regulations for the use of our website. By accessing this website, we assume you accept these terms and conditions. Do not continue to use our website if you do not agree with all of the terms and conditions stated on this page.
2. Website use
The content of this website is for general information purposes only. While we make every effort to ensure the accuracy of the information presented, we do not guarantee its completeness or suitability for any particular purpose. The use of any information or materials on this website is entirely at your own risk.
3. Contact form and user information
1. We provide a contact form for visitors to reach out to us with inquiries and subscriptions to our newsletter. While we take precautions to protect the information provided through the contact form, we cannot guarantee the security and confidentiality of such information. By using the contact form, you acknowledge and accept the inherent risks of submitting information over the internet.
2. SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
3. Types of SMS Communications:
If you have consented to receive text messages from Portfolio Property Management, you may receive messages related to the following: responses to inquiries, follow-ups, billing, tenant communication, promotions, appointment reminders, or responding to missed calls.
Examples
Missed Calls Response:
“Hi there,
Thank you for reaching out to Portfolio Property Mgt, now proudly managing Twin Oaks Property Mgt. properties. We apologize for missing your call. Please reply to this text message with any questions or assistance you need.
For more information, or to apply for a rental and view current vacancies, visit our website at www.portfoliopropertymgt.com. For the Frazier Park and Pine Mountain Club areas, visit our website www.twinoakspm.com
Best regards, Portfolio Property Management (Now managing Twin Oaks Property Management).”
Prospective Tenant Inquiries (Rentals, Qualifications, Vacancies, etc.):
“Hi there,
To apply online, visit us at www.portfoliopropertymgt.com. For Frazier Park and Pine Mountain Club areas, visit www.twinoakspm.com.
Key checkout is Monday-Friday, 8am-3pm. Please contact our office to arrange a key checkout, and remember, we require a photo ID and a $40 key deposit.
Thank you, Portfolio Property Management
4420 Easton Drive Ste 101, Bakersfield, CA 93309.”
4- Message Frequency:
Message frequency may vary depending on the type of communication.
5- Opt-In Method
You may opt-in to receive SMS messages from Portfolio Property Management in the following ways:
Verbally, during a conversation (not applicable for marketing SMS)
By submitting an online form
By calling our office number
6- Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7- Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://portfoliopropertymanagement.com/contact/
Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
8- Standard Messaging Disclosures:
Message and data rates may apply.
You can opt-out at any time by texting “STOP.”
For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages.
Message frequency may vary.
4. Third-party links or content
The Service may contain links to third-party websites or display content from third-party sources. These links and content are provided for your convenience and do not imply endorsement or approval by the Service. We have no control over the content, availability, or privacy practices of third-party websites. Therefore, we cannot be responsible for any damages or losses incurred through accessing or using such external links or content.
5. Prohibited user activities
Users of the Service are prohibited from engaging in any activities that are harmful, unlawful, or violate the rights of others. Such activities include, but are not limited to:
- Sending unsolicited spam or promotional materials.
- Using bots or automated scripts to scrape or monitor the Service for uses that may cause harm to the Service, including but not limited, copying intellectual property or competing against the Service.
- Distributing/using on the Service malware, viruses, or other harmful software.
- Engaging in hacking, phishing, or any form of unauthorized access.
- Uploading or sharing content that is defamatory, offensive, or infringes upon intellectual property rights.
- We reserve the right to take appropriate action, including but not limited to banning or blocking users, or seeking damages, in response to any violation of these terms.
6. Changes to terms of service
We reserve the right to update or modify these terms of service at any time without prior notice. Your continued use of the website after any changes constitutes acceptance of the modified terms.
7.Limitation of liability
In no event shall the Service, its owners, employees, or affiliates be liable for any direct, indirect, incidental, special, or consequential damages arising out of the use or inability to use the website or its contents. This includes but is not limited to, damages for loss of profits, data, or other intangible losses.
8. Intellectual property
The contents of this website, including but not limited to text, graphics, logos, and images, are the property of the Service and are protected by applicable copyright and intellectual property laws. You may not reproduce, distribute, or modify any content without prior written consent from us.
9. Governing law
These terms and conditions are governed by and construed in accordance with the laws of the State of California and the United States of America.